Senior Living community with father and daughter

Trust Starts with Reviews

The first contact most families have with a community is through reviews

96% of families read reviews before contacting a community
Communities with 4.5+ star ratings see higher occupancy and conversion rates
Prospects read an average of 7-10 reviews before they feel they can trust your brand, and the most recent few reviews form a critical first impression of a community.
54% of consumers won’t consider options rated under 4 stars

Check Your Reputation Now

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Powered by AI, Managed by Experts

Whether you operate ten communities or hundreds, we take full ownership of your reputation management.

Discussing the reputation of a senior living community.

100% Response Coverage

We directly provide responses to all reviews across all platforms

Top Review Platforms

All reviews tracked across Google, A Place for Mom, & Caring.com

ReviewBuilder™

We help boost review volume and recency community by community

Increased Visibility

New review alerts and insights sent to community, regional, and corporate

Repuation Strategy

Actionable insights across all communities focus resources where impact is greatest

Escalation and Analysis

Key topics and high-risk reviews escalated to leadership

"I've been with them for 10 years at two different companies. They are ridiculously easy to work with and they have paid for themselves 100 times over. They helped us build better Google review scores for hundreds of properties and there is a solid correlation between review scores and our sales results."

Rob Poyas. VP of Sales & Marketing
Sona Senior Living

AI-Powered Reputation Management forSenior Living Communities and Operators